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Privacy Policy
This policy explains what personal data Slotnite Casino collects when you open and use an account with us, how we use it and who we share it with. It also sets out how long we keep your data and the rights you can use at any time.
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What personal data we collect
We collect the personal data we need to open your account, keep it secure, confirm your age and identity, and meet the duties that apply to an operator holding a gaming licence. Most of it comes from you; some is created automatically while you use the site.
Account and contact details
When you register we ask for your full name, date of birth, residential address, e-mail address and mobile number, together with the username and password you choose. We also hold your communication preferences and any safer gambling limits you set in your account.
Identity and verification documents
To verify your account we may ask for photo identification, proof of address, proof that a payment method belongs to you and, where our checks call for it, information about the source of your funds. Where a check is carried out electronically, we receive and keep the result.
Payment and gameplay records
We keep records of your deposits, withdrawals, bonuses, stakes, game rounds and balances, along with the partial payment details shown in the cashier. Full card numbers are handled by our payment providers and are not stored on our own systems.
Device and usage data
We record the IP address, device, operating system, browser and approximate location of your sessions, plus log data such as sign-in times, pages viewed and actions taken. We also keep your messages to our support team by e-mail and live chat.
Why we use your personal data
We use your personal data only for purposes we can explain. In practice, that means the following.
- We run your account, process deposits and withdrawals, and pay out winnings.
- We confirm that you are aged 18 or over and that your identity and address are genuine.
- We carry out anti-money-laundering and source-of-funds checks on your account.
- We detect and prevent fraud, bonus abuse, collusion and the use of a payment method that is not yours.
- We keep the site, your account and our systems secure.
- We answer your questions and keep a record of what was agreed with you.
- We apply the deposit limits, time-outs and self-exclusion you ask for, and we act on signs of gambling harm.
- We meet our legal, licensing, tax and record-keeping duties.
- We send offers, newsletters and account messages where you have asked to receive them.
If you opted into marketing, you can stop it at any time in your account settings, by using the unsubscribe option in any message, or by writing to us. We will still send service messages about your account, your payments and this policy, because we need those to run the account.
The legal bases we rely on under UK GDPR
UK data protection law requires a legal basis for each use of your data. In plain words, these are the bases we rely on.
| What we use your data for | Legal basis | What that means |
|---|---|---|
| Opening and running your account | Performance of a contract | We cannot provide the games, payments or support you signed up for without it. |
| Age, identity and address checks | Legal obligation | Our licence and anti-money-laundering rules require us to verify every account. |
| Fraud prevention and site security | Legitimate interests | Protecting players and our business from fraud and abuse, balanced against your privacy. |
| Safer gambling monitoring and limits | Legal obligation and legitimate interests | We must act on signs of harm and honour the limits you set. |
| Marketing e-mails and messages | Consent | You choose whether to receive them and may withdraw that choice at any time. |
| Keeping records after an account closes | Legal obligation | Transaction and verification records must be retained for the period the law sets. |
Some checks use automated systems, for example to flag unusual transactions or possible duplicate accounts. Where an automated decision has a significant effect on you, you can ask for a person to look at it and explain the outcome.
Who we share your data with
We do not sell your personal data and we do not share it for other companies' marketing. We share it only where it is needed, as follows.
- Payment and banking providers receive the details needed to process your deposits, withdrawals and any chargebacks.
- Identity-verification, credit-reference and fraud-prevention partners carry out the checks described above and return the results to us.
- Game, platform, hosting, communications and analytics suppliers process data on our instructions and under written terms.
- Self-exclusion schemes, including GamStop, receive what is needed so that an exclusion you register is applied to your account.
- Regulators, the police, tax authorities and courts receive data where the law or our licence requires us to disclose it.
- Professional advisers and auditors receive data where it is necessary, as would a buyer or successor if the business changes hands.
Some of these providers operate outside the United Kingdom. Where data is transferred abroad, we use the safeguards UK law allows, such as approved contract terms, so that your data keeps an equivalent level of protection.
How long we keep your data
We keep your personal data for as long as your account is open, and afterwards for the period the law and our licensing duties require. We cannot delete records we are obliged to keep, such as transaction histories, verification documents and anti-money-laundering records, until that period has passed.
Self-exclusion and account-closure details are held longer, so that an excluded or closed account cannot simply be reopened. Marketing preferences are kept until you change them. Once no legal purpose remains, data is deleted or anonymised.
Safer gambling and your data
Accounts are for players aged 18 or over only. We use your account data to apply the deposit limits, time-outs and self-exclusion you ask for. Free, confidential support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline.
Your rights and how to use them
Under UK data protection law you hold the following rights over the data we keep about you.
- Access. You can ask us for a copy of the personal data we hold about you.
- Correction. You can ask us to correct data that is wrong or incomplete.
- Erasure. You can ask us to delete data we no longer have a reason to keep.
- Restriction. You can ask us to pause our use of your data while a question about it is open.
- Objection. You can object to us using your data for our legitimate interests.
- Portability. You can ask us to send your data to you or to another provider in a portable format.
- Marketing. You can tell us to stop sending you marketing, or withdraw any consent you have given.
To use any of these rights, write to privacy@casinoslotnite.co.uk, e-mail support@casinoslotnite.co.uk or use the live chat on the site. We may ask you to confirm your identity first, and we will answer within the time the law allows. Using these rights is free and will not affect how we treat your account.
Complaints
If you are unhappy with how we have handled your data, tell us first and the matter will be looked into. You can also complain to the Information Commissioner's Office, which oversees data protection in the United Kingdom.
Cookies
We and our suppliers use cookies and similar technologies to keep you signed in, remember your settings, keep the site secure and measure how it is used. The types we use, their purpose and how to change your choices are set out in our Cookie Policy.
Changes to this policy
We update this policy when our processing, systems or legal duties change. The current version always appears on this page, and we will tell you about significant changes by e-mail or a notice in your account.
